Shipping policy

It generally takes between 3-7 (domestic) and 5-14 (international) days to ship when in-stock.

We assemble and ship from our warehouse in Los Angeles, CA.

We currently ship to the U.S., Canada, EU, Australia, and throughout Asia. *BE ADVISED: TSA prohibits matches to be shipped via air. Meaning, we cannot include them for international and non-contiguous domestic orders.

Tracking/fulfillment updates are automatically emailed to you after your order has been placed. For specific cases please reach out to

Returns and exchanges

While we have absolute faith in each of our products, we know that not everything off the line can be perfect. That said, please email to submit any product questions or complaints.

Each instance is dealt on a case-by-case basis. We are more than happy to assist in any way possible. If a component defect does arise, please email within 14 days of receiving.