It generally takes between 3-7 (domestic) and 5-14 (international) days to ship when in-stock.
We assemble and ship from our warehouse in Los Angeles, CA.
We currently ship to the U.S., Canada, EU, Australia, and throughout Asia. *BE ADVISED: TSA prohibits matches to be shipped via air. Meaning, we cannot include them for international and non-contiguous domestic orders.
Tracking/fulfillment updates are automatically emailed to you after your order has been placed. For specific cases please reach out to firstname.lastname@example.org.
Returns and exchanges
While we have absolute faith in each of our products, we know that not everything off the line can be perfect. That said, please email email@example.com to submit any product questions or complaints.
Each instance is dealt on a case-by-case basis. We are more than happy to assist in any way possible. If a component defect does arise, please email firstname.lastname@example.org within 14 days of receiving.