Shipping policy

  • 2-6 days for domestic orders & 5-14 days for international orders.
  • Tracking/fulfillment updates are automatically emailed to you after your order has been placed. If you have not received order updates from us, please email

We assemble and ship from our warehouse in Los Angeles, CA.

We ship to the U.S., Canada, EU, Australia, and throughout Asia. We add new countries often when possible, so please proceed to your cart to see what options are available.

IMPORTANT: TSA restrictions prohibit shipping matches internationally or to non-contiguous US states.

Returns and exchanges

Specific product collections are not returnable. Such products will list so in their descriptions.

We do accept returns for all other items, but have a re-stocking fee of 10% of the order value or a flat $25 (whichever is less). Customer will also bear responsibility for shipping back to our warehouse.

Each instance is dealt on a case-by-case basis as we are still a small team. We are more than happy to assist in any way possible. If a component defect does arise, please email within 14 days of receiving.

While we have absolute faith in each of our products, we know that not everything off the line can be perfect. That said, please email to submit any product questions or complaints.

Product Questions

Our kits are designed for a 72-hour period, but the duration depends on the kit's size and how conservatively you use the supplies.

The contents vary depending on the specific kit, but they typically include:

- Backpack
- Food and water supplies
- First aid essentials
- Shelter and warmth items (emergency blankets, hand warmers, etc.)
- Fire-starting tools
- Lighting (flashlights, headlamps)
- Signaling devices (whistle, mirror)
- Navigation tools
- Hygiene supplies